Privacy Policy

1. Introduction

Property Management Consultants, LLC ("PMC," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website (propertyconsultantsllc.com) or engage with our property management services.

2. Information We Collect

We may collect the following types of information:

• Contact information: name, email address, phone number, mailing address
• Property information: property address, type, and details you provide when inquiring about management services
• Application information (tenants): employment, income, credit history, rental history, and background check data processed through our screening partners
• Communications: messages sent via our contact form, email, or phone
• Website usage data: IP address, browser type, pages visited, and time spent on pages, collected through cookies and analytics tools

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide property management services
• Process rental applications and conduct tenant screening
• Communicate with property owners regarding their accounts, properties, and financial statements
• Send service-related notifications and updates
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers: third-party companies that assist us in operating our business (property management software, background screening services, payment processors, email providers)
• Legal requirements: when required by law, court order, or governmental authority
• Business transfers: in the event of a merger, acquisition, or sale of substantially all of our assets
• With your consent: for any other purpose with your explicit permission

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser. Note that disabling certain cookies may affect website functionality.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Application information for rejected applicants is retained for a minimum of 2 years in accordance with fair housing requirements.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at Info@propertyconsultantsllc.com.

9. Third-Party Links

Our website may contain links to third-party websites (including Calendly, Tenant Turner, and Buildium). We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the date at the top of this page and, where appropriate, by email. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: